|
|
|
Do you have any questions that I can help you with?
** Denotes item that must be
shipped common carrier due to size.
For returns: Customer Friendly Return Policy: You must first call 1-888-590-4769 or email Returns@pickupspecialties.com and get a RGA # (return authorization number) before any items are sent back. Then you can download and print our return form to include with your package at this link: Pickup Specialties Return Form and Instructions Within 90 Days of purchase you may return any items due to mis-order, mis-shipped defective or damage. All freight charges due to customer error are responsibility of the customer. If the part is defective please put specific details in the comments area. If the item (s) is being returned due to our error we will mail or e-mail you a call tag for pick up. Please attach the call tag along with your RGA # written on the outside of the box. All returns must be returned in its original packaging and in re-sellable condition. A 15% restocking fee may be added to any returns**. For all damaged items you must keep original packaging for claims to be processed**. When we receive product back we will then credit your card in full for the product, minus the shipping charges (unless it was our fault). For returned items that were originally purchased with a free shipping option, when we receive the product back, we will refund your credit card in full for the product minus shipping charges to you and the return shipping to get the product back to us (unless it was our fault or a manufacturer's defect, in which case you will be refunded your entire purchase amount.) * Please note that items must be returned in the original package in sellable condition or a 15% restocking fee may be assessed. |
|
