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From: " Marvin C" Sent:
Thursday, May 10, 2012 8:44am To:
victoriamaywald@pickupspecialties.com Subject: Comment...
Victoria,
I just wanted to take
a moment and thank you guys for doing a great job.
The website is clean and efficient;
shipping is quick with tracking instantly available.
Couldn’t ask for anything better…
Sincerely
Marvin C Knoxville, TN
From: "Walt T" Sent: Saturday, April 14, 2012 12:48pm To:
victoriamaywald@pickupspecialties.com
Hello,
I placed this order with you on Monday April 9, 2012
since I could find no place locally that had the lift gate gas struts that I
needed for my camper shell. The order was shipped the same day via UPS and
was delivered on Friday April 13 on schedule. I was very pleased to find
that not only were the struts what I wanted, but they were the exact
replacements, including the manufacturer. I was a pleasure doing
business with you, and I will recommend your company to anyone needing what
you sell. It's not often that one can depend on the internet, but in your
case it worked just as advertised. Thanks again for being there.
Walt T Gardnerville, NV
From: Robert K Sent: Tuesday, February 21, 2012 1:32pm To:
Orders@pickupspecialties.com Subject: Testimonial
Just wanted to say thank you for your prompt and
courteous customer service and for the speedy delivery
of my order. The regular cab csp10x subwoofer boxes.
Great product by the way, I would recommend it to my
friends. I was stuck between a rock and a hard place
before I found this product on your site so thanks for
your wide selection too. you guys are great...bookmarked
your site and everything ha ha ha. Good luck in your
endeavors
From: "Shelby Criddle" Sent: Wednesday, January 11,
2012 10:58am To: orders@pickupspecialties.com Subject: Re: Order 73256 at
Pickup Specialties has been processed
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I just wanted to take a second to compliment your company. I
received my step rail yesterday, very fast delivery, installed
them this morning. Installation was even easier than I thought
it would be. Rails look great, I'm very pleased and will shop
with you in the future.
Thank you,
Shelby Criddle
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From: Debbie L Sent: Wednesday, December 21, 2011 4:08pm To:
orders@pickupspecialties.com Subject: RE: Tracking Status Needed
Thank you so much. We actually received it yesterday.
I never order on line because I am afraid the product or the
service will not be any good but your company has changed my mind so I am
spreading the word to order with your company!!!!!
Thank you again for your excellent customer service and top quality
products!!
You know, I do not think I have ever dealt with a
company as nice as you folks. you have what I want, you respond and as a
Quality Engineer for Boeing here in Florida I appreciate the customer
service....thank you so much..
Clark, Melbourne, FL
"Zounds! I ordered online and the ups package arrived within 48 hrs.
Way to go. You've won a customer! "
John Hillebrand
Natchitoches, LA.
I ordered a pop n lock for my 96 Ranger.
I just
wanted to let you know that I received the Power Vision Towing mirrors I
ordered, and have installed them on My 2002 Chevy Avalanche. The mirrors
arrived as promised, the instructions for installation were quite helpful, and
the mirrors look and work great. It took me only about 2 hours to install
them. Thank you for your service, and I will be posting pictures of the
installation on our Chevy Avalanche Club web site, and will be letting Club
members know about your great product and service.
"I wanted to drop you and e-mail and tell how much I liked you site.
The shopping cart system was very easy to use and I got my bed mat in record
time. Thanks for the fast service."
John Ohler, Escondito Ca.
"Bought a bedliner from you guys ... nice! Now need a tailgate
liner. Do you offer one? If not can you direct me to someone who
carries them? If they are not in your product line, they should be.
Concept is ... duh ... why protect the bed with a liner and just bang up the
tailgate when off-loading something? Do let me know on this. Great
product so far from your people and prompt shipping to boot! Have a great
day. Still bailing here in New Braunfels ... ugh... #*&%#
rain!! Tim
"Thank you and you are correct, it was on the front porch. Sorry
about that. I will be making future purchases because of your diligence
and customer service.
Thanks again,
Mike Cunningham, Tuscon AZ
This is Darren Bodet
I had all the problems with my accent panels. I just
wanted to thank you for all your help. The panels came in on Friday and I was
unable to place them on my truck in time for the start of the show Friday, but
before the show opened to the public on Saturday I put them on. The show went
well I won an award for Best of Show in my division out of about 10-12
trucks.
Thank You for all your help and support
Darren Bodet, Metairie, LA
"On 1-9-2003 I ordered a Pop n Lock for my 99 Chevy Silverado, just
12 days later, it was delivered at my home. I live in the Netherlands,
I would like to thank you at Pickup Specialties, for the fast and good
service!!!!!!!!!!!!!!!!!!
With, regards,
Richard Verhaegen, Rotterdam the Netherlands
"Thank you for the quick refund. I'm sorry we couldn't work it out, but
I'll still like to do business with you in the future. Thanks again."
Robert Salgado, Hemet CA
Thank you for your consideration in choosing the
lesser priced option! Not many companies would have
chosen that route and it is acknowledged and
appreciated! This item was ordered by my husband and
I have heard no complaints about timeliness and the
rack has already been delivered, so all is well!
Thank you again for being conscientious with our
money~what a great business practice! :)
Kimberly Carson
Madera, CA
Thanks for the quick service. I was skeptical at first,
since I have not heard of you before. Great service and prices, I will let
all my friends here at FT. Bragg, NC know your worth every cent.
MSG Panchot
Received the lightbar on Wednesday. Supurb packing!!!!
Product is exactly what I wanted. Your prices are great. Looking
forward to making more purchases from you. THANKS
JIMMY
MONTGOMERY
Round Lake, Illinois
Wow! I'm impressed. It's actions like this that make
for life-long, dedicated customers. Consider me (and everyone I
know) just such a customer. Thank you. I will sing you
and 'Pickup Specialties' praises for ever. Louise
Holsten
Spring Creek, NV
Bumper was delivered super fast and was in great
condition. I installed the same day it was delivered and it looks
great. I have had several compliments already. Keep up the good work.
D. Johnson
Las Vegas, NV
Hi,
I ordered stepshields for my S-10 pickup on the 24th of April..
They arrived today! I was really surprised at how quickly they came
and how fast your service is! Thanks so much for delivering so
quickly, I installed them shortly after they arrived. Still shaking
my head at how fast you filled the order and shipped.
Thanks, keep up the good work.
Brian Peterson
I ordered some Ventvisors on 5/1 and was amazed
to come home this afternoon and find them waiting for me. Thanks
for the quick delivery. I have ordered from your company in the
past and will continue to do so in the future. The speed of
delivery and quality of the products make Internet buying a
pleasure.
Lloyd Huggins
Texas City, TX
I ordered a truck box
from you I just feel the need to tell
you something. I was pleasantly surprised with the packaging
that box was sent
in and the short time it was shipped to me. I want to thank
you and my
experience with your company was very good and will buy again
anytime.
Thank you much.
David Cairns
Primm, NV
Good Morning, please pass on to all concerned,
my package arrived
today and was in great shape and the whole process was
perfect.
Thank You for your continued follow up. Best regards to you
and your
company.. Robert Johns, S. Pasadena, FL
Just wanted to say thanks. PickupSpecialties.com had great
customer
service, the best prices around, and delivered just what I
expected. Thanks
for all the help. I have attached a picture of my 2007 Ford
F-150 Supercrew
and the recently installed BakFlip cover I ordered from you.
Looks great.
Perfect fit.
Eric Beaty
Columbus, GA
I want to thank you for all your help when
I placed my order for a chrome grill from your company. I
appreciate the fact that your office contacted me to
confirm the correct model year for my order, this gave me
opportunity to upgrade my grill from tubes to mesh; which
I really wanted but couldn't find it on your website.
Because of your extra special attention to
my needs I will now be able to get what I really want, and
I will be placing my order for the mesh grill and bumper
in 2-3 weeks. I'm so pleased with your service that I
have decided to order all my chrome accessories with your
company, and if I don't see it on your website, I'll call
you.
Bob, this is the first time I have
purchased after market products for a vehicle. I have
spent countless hours on the Internet looking at different
site. Because I feel so confident with your advice and
service have added you to my favorites.
12/07/2007
Victoria -
Your firm has out-done itself!
I live in the boondocks of the Arkansas Ozarks, where
'overnight' mail takes a week.
I have used the internet for most of my shopping, for about
3 years (on a dial-up connection, no less), as it's too hard
for me to get all my dogs caught & tied up and still make it
out of the hills to civilization by dark!
I ordered on 04 Dec and Fedex delivered it this afternoon!!
(after gettin' their truck hung up on a stump for about an
hour)
I AM IMPRESSED!!!
I certainly will do 'bidness' with you again
MERRY CHRISTMAS
Buck Smith
Berryville, AR
Jan 30, 2008
Hey there.... I just wanted to write and say
thanks for the great product and service... it was just what
I wanted, super quality and I couldn't be more pleased.
Sincerely
John K.
Laguna Beach, CA
Date: Tue, 08 Apr 2008
Subject: Thanks
Nick,
Thanks for all the help. The truck box fits like a glove.
Perfect for
the 08 Nissan Frontier king cab
Joe S.
George, thanks for all your help. You guys are fast,
accurate, professional,
and friendly; can't ask for anything better than that.
I look forward to doing business with you again.
Terry
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I'm sure
you don't get any feedback when the right part
is delivered but always when something is
wrong.
I
just want to tell you (or whoever is / was in
charge of shipping) that I was not only very
impressed with the speed that my bed mat
arrived but the PREFECT fit it was. I'm so
satisfied with your product that I was
bragging at work this morning about your
company.
Thanks you very much for service. If I need
anything else for my truck, rest assured that
you'll be the first I look to for whatever it
is I might want or need !
Again, Thank You !! Keep up the good job !!!
Ed
Victoria,
I just wanted to thank you for helping out
an (old man) with his truck bed cover.
I was
having a bad day at that point and you
made my day.
You were
very professional, helpful, and kind.
Don't
stop doing what you do and you will go
far.
Again
thank you very much!!!!!!
Willie
Darnell (Old man)
PS I will
refer customers to you and your company.
Date: Thursday, August
27, 2009 8:19pm Subject: Re: Undercover
SwingCase
This is an
unsolicited remark about your efficiency
and promptness in the processing of my
order. I was surfing the Internet and
found your site and the product that I
purchased. I had had a Delta side box and
it was taking a beating from my fifth
wheel kingpin. I ordered the product from
you on a Saturday evening, you
acknowledged the order on the following
Monday and notified me of shipment and
gave me a tracking number for FEDEX. The
best part was that it was free shipping
and I had the product on Wednesday, two
days after you notified me of shipment.
That is what I call fantastic service. I
installed the new side box in about an
hour (had some modifications that I had to
do) and it works just great. Thank you
for the pleasure of doing business with
you.
Sent: Friday,
November 13, 2009 7:53pm Subject: A Big
Ol Thank You
Hi Victoria, I
wanted to take a minute out and thank you
for your assistance in getting my dash
cover for my Ford F-250. I got it today
and it fits great and looks great. My
experience with your company has been most
satisfying. Not only did I get a good
product for a good price, I got fantastic
support when a problem arose. If anyone
asks (and probably even if they don't ask)
I'm gonna tell them about your company and
the great people working there.
And
if you want to post this on your site as a
customer review, feel free.
Thanks
again, Pete Cline
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Sent:
Wednesday, December 2, 2009 7:52am Subject: Re: Order
Shipment Notification
I am absolutely amazed at the delivery of my
products in such a timely matter, I wish I could
order everything I need for Christmas from your
company. Thank You & Merry Christmas Jean
Gibson
Sent: Tuesday,
December 15, 2009 10:40am
Subject: RE: Ranch Fiberglass Tonneau
Hello,
I have received it
my cover. I put it on today and it looks
AMAZING!!! You guys did a wonderful job.
Thank your whole
team for me.
Jakes
Youngstown, OH
Sent:
Wednesday, December 16, 2009 10:17am
Subject: RE: Order
Thanks so much!
Your service is wonderful and I look
forward to placing more orders in the
future! I’ve already referred your
site to my brothers and nephew!
B Jackson West
Berlin, NJ
Sent: Thursday, December 17, 2009 7:38pm
Subject: Great Company
Hi Victoria,
I just wanted to say how much I appreciate
your great products and very fast
shipments!!!! I have recommended your web
site to allot of my friends!! you guys are
the best!!! Ralph, from Columbia Missouri
Ralph E Mountjoy Columbia, MO
From:
"Doug S" Sent: Thursday, April 15, 2010
10:10pm To:
victoriamaywald@pickupspecialties.com
Subject: Order # 55850
I just want to
let you know that I am amazed at how quickly
my order arrived! I ordered it on Sunday
and it was here when I got home from work
on Wednesday. Who does that??? Not many, I
assure you. This kind of customer response
goes a long way with me and you can be assured
I WILL order from you again. I have
several pickup owners who work for me and when
I mentioned how pleased I was with my order,
they all wanted me to send them a link to
your website. So there you are!
Also,
the products I ordered are absolutely
top-notch. High quality, well fit parts.
I couldn't be happier.
Thanks for
being there for those of us who appreciate
outstanding customer service and great
products.
Doug S.
Panama City,
FL
From: John H
Sent: Saturday, November 20, 2010 12:37pm
To: VictoriaMaywald@pickupspecialties.com
Subject: Thanks for a great product and prompt
service!
Victoria, my daddy always said
to thank folks who do a good job. Thanks!
We purchased a cover for our Chevy
Silverado. The cover is exactly what we
wanted, the rains which just past us were
defied by this cover, and it looks great to
boot. I just think in this world of busy, busy
busy, a thank-you is often neglected.
Please let your staff know how pleased we are
with their service and the product. I know we
will do more business with your company.
John-D and Susan H Los Osos, CA
From:
Bob Devon Sent: Saturday, December 18, 2010
9:34am To: victoriamaywald@pickupspecialties.com
Subject: Order delivery
Victoria,
I
just want to say “thank you”. I ordered a bed
spider net to replace one that was stolen from me when
my truck was broken into Monday night. I ordered
the net on Wednesday and received it on Friday.
I needed it for some moving that was going to happen
this weekend but fortunately the rains came, so I get
to watch college football instead. GREAT!!
I am
really happy knowing that when I need something for my
truck, I can count on you to deliver. Great Job
to all.
Sincerely,
Bob
Devon
Lake
Elsinore, CA
A
Very Merry Christmas and Happy New Year to you all!!!
From: "Bob W"
Sent: Wednesday, March 9, 2011 9:23pm To:
victoriamaywald@pickupspecialties.com Subject:
Thank you
Victoria,
The toolboxes are in
my possession, and they are in fine condition. Thank
you very much for a really good deal, and for your
help in straightening out the delivery. I will surely
deal with you again the next time a need something
that you sell.
Thanks again. Bob W
From: "Peter
Gonzalez" Sent: Thursday, April 14, 2011 4:38pm
To: victoriamaywald@pickupspecialties.com Subject:
My recent order
Good afternoon, Victoria. My name is Pedro
Gonzalez and I am a recent customer. I do not
have my order number handy, so I hope you will be
able to locate it with my name or email address.
I drive a 2001 Pontiac Firebird and it is
extremely difficult for me to find any parts and
accessories for it. I found your website in a
Google search and purchased a subwoofer enclosure
for my car. The next day, I noticed a different
enclosure and was unsure if it would fit in my
vehicle, so I emailed George to ask. George was
able to provide me with an accurate response
within minutes of my inquiry. Unfortunately, the
box would not work for my convertible model, but
the box I did receive is amazing. I have to say
it again, it's AMAZING!
I was very pleased with the turnaround time and
the quality of the product I purchased from you
and will gladly refer anyone looking for truck
accessories to your site. I am an operations
manager for a large e-Commerce company and have
seen great service and very poor service in my
time. My experience with your site and your
company exceeded my very high expectations. I
would like to thank you and your team for
providing such fantastic products and service.
You guys rock! :)
Kindest Regards,
Pedro Gonzalez
From: "Bill D" Sent: Friday, August 12, 2011
9:17am To: victoriamaywald@pickupspecialties.com
Subject: Re: Help on a warranty issue (Truxedo)
Hi Victoria,
Thanks for your Quick response!!
I called Truxedo and they are sending a new fabric
top for my cover.
Thanks Again,
I will be sure to tell others how well you treat
your customers. You really mean it when you say
customer service!
Bill
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