Testimonials

From: "Ray "
Sent: Tuesday, May 10, 2016 7:47pm
Subject: Re: Order Shipment Notification
That was fast! Thanks for the smooth transaction and great service.  Item was here when I got home from work today. Ray


 

From: "John"
Sent: Monday, April 8, 2013 2:05pm
To: orders@pickupspecialties.com
Subject: Re: Transfer Tank


Hi Jenny, I received my tank last week and it is just what I need. It came on Tues. and didn’t have a scratch on it. Thanks for doing business like it should be done. I will look to you when I need something else.

 

Thanks again, John


From: "Mada"
Sent: Wednesday, March 6, 2013 6:04pm
To: rochellemaywald@pickupspecialties.com
Subject: Re: ORDER 178743


I can't believe how fast you got the tool box to my son....he got it 
early today...do you have a magic carpet?....thank you so much...he 
loves it...thank you so much for your very efficient 
service....best mada

 

From: Joe R
Sent: Friday, July 27, 2012 11:30am
To: victoriamaywald@pickupspecialties.com
Subject: Fast Shipping Service

Thank you so much for your fast shipping. I called on Monday and I received my Tonno Pro Cover by Thursday, all the way from Indiana to Alabama. I told the sales girl that I needed the cover within 7 to 9 days because I was leaving on a trip. Never thought it would get here that fast. Next time I need something for my pickup I will be sure to contact Pickup Specialties Inc. first.
Thanks
Joe R
Lillian, AL

From: "Michele F"
Sent: Monday, December 17, 2012 4:15pm
To: victoriamaywald@pickupspecialties.com
Subject: Re: receipt for bull bar

Thanks Victoria!
I located that email with the tracking number in the spam folder, GO FIGURE! I was in panic mode. LOL
Per the tracking number, this should be delivered on 12-19-2012! YESSSSS!!!! Yall are awesome!
I nearly purchased this from another company but didnt b/c of their inability to want to assist in checking to see if the item would arrive in time for Christmas!
Again, thank you and wishing you and yours a MERRY CHRISTMAS and holiday season!
Michele F 

 

From: " Marvin C"
Sent: Thursday, May 10, 2012 8:44am
To: victoriamaywald@pickupspecialties.com
Subject: Comment...

Victoria,

I just wanted to take a moment and thank you guys for doing a great job.

The website is clean and efficient; shipping is quick with tracking instantly available.

Couldn’t ask for anything better…

Sincerely

Marvin C
Knoxville, TN


From: "Walt T"
Sent: Saturday, April 14, 2012 12:48pm
To: victoriamaywald@pickupspecialties.com

Hello,

I placed this order with you on Monday April 9, 2012 since I could find no place locally that had the lift gate gas struts that I needed for my camper shell.   The order was shipped the same day via UPS and was delivered on Friday April 13 on schedule.   I was very pleased to find that not only were the struts what I wanted, but they were the exact replacements, including the manufacturer. 
I was a pleasure doing business with you, and I will recommend your company to anyone needing what you sell.  It's not often that one can depend on the internet, but in your case it worked just as advertised.  Thanks again for being there.

Walt T
Gardnerville, NV

 

From: Robert K
Sent: Tuesday, February 21, 2012 1:32pm
To: Orders@pickupspecialties.com
Subject: Testimonial

Just wanted to say thank you for your prompt and courteous customer service and for the speedy delivery of my order. The regular cab csp10x subwoofer boxes. Great product by the way, I would recommend it to my friends. I was stuck between a rock and a hard place before I found this product on your site so thanks for your wide selection too. you guys are great...bookmarked your site and everything ha ha ha. Good luck in your endeavors

 

From: "Shelby Criddle"
Sent: Wednesday, January 11, 2012 10:58am
To: orders@pickupspecialties.com
Subject: Re: Order 73256 at Pickup Specialties has been processed

I just wanted to take a second to compliment your company. I received my step rail yesterday, very fast delivery, installed them this morning. Installation was even easier than I thought it would be. Rails look great, I'm very pleased and will shop with you in the future.
Thank you,
Shelby Criddle

 

From: Debbie L
Sent: Wednesday, December 21, 2011 4:08pm
To: orders@pickupspecialties.com
Subject: RE: Tracking Status Needed


Thank you so much.  We actually received it yesterday.
I never order on line because I am afraid the product or the service will not be any good but your company has changed my mind so I am spreading the word to order with your company!!!!!
Thank you again for your excellent customer service and top quality products!!

 


You know, I do not think I have ever dealt with a company as nice as you folks.  you have what I want, you respond and as a Quality Engineer for Boeing here in Florida I appreciate the customer service....thank you so much..
 
Clark, Melbourne, FL

"Zounds!  I ordered online and the ups package arrived within 48 hrs.  Way to go.  You've won a customer! "

John Hillebrand                                                                                                     Natchitoches,  LA.

I ordered a pop n lock for my 96 Ranger.


Hello

I just wanted to let you know that I received the Power Vision Towing mirrors I ordered, and have installed them on My 2002 Chevy Avalanche.  The mirrors arrived as promised, the instructions for installation were quite helpful, and the mirrors look and work great.  It took me only about 2 hours to install them.  Thank you for your service, and I will be posting pictures of the installation on our Chevy Avalanche Club web site, and will be letting Club members know about your great product and service.

Thanks again


"I wanted to drop you and e-mail and tell how much I liked you site.  The shopping cart system was very easy to use and I got my bed mat in record time.  Thanks for the fast service."      John Ohler,   Escondito  Ca.


"Bought a bedliner from you guys ... nice!  Now need a tailgate liner.  Do you offer one?  If not can you direct me to someone who carries them?  If they are not in your product line,  they should be.  Concept is ... duh ... why protect the bed with a liner and just bang up the tailgate when off-loading something?  Do let me know on this.  Great product so far from your people and prompt shipping to boot!  Have a great day.  Still bailing here in New Braunfels ... ugh... #*&%#   rain!!  Tim


"Thank you and you are correct, it was on the front porch.  Sorry about that.  I will be making future purchases because of your diligence and customer service.

Thanks again,

Mike Cunningham, Tuscon AZ


 
This is Darren Bodet
I had all the problems with my accent panels.  I just wanted to thank you for all your help.  The panels came in on Friday and I was unable to place them on my truck in time for the start of the show Friday, but before the show opened to the public on Saturday I put them on.  The show went well I won an award for Best of Show in my division out of about 10-12 trucks. 
Thank You for all your help and support

 

Darren Bodet, Metairie, LA

"On 1-9-2003 I ordered a Pop n Lock for my 99 Chevy Silverado,  just 12 days later, it was delivered at my home.  I live in the Netherlands,  I would like to thank you at Pickup Specialties, for the fast and good service!!!!!!!!!!!!!!!!!!

With, regards,   

                     Richard Verhaegen,   Rotterdam  the Netherlands


"Thank you for the quick refund. I'm sorry we couldn't work it out, but I'll still like to do business with you in the future.  Thanks again."    Robert Salgado, Hemet CA


Thank you for your consideration in choosing the
lesser priced option!  Not many companies would have
chosen that route and it is acknowledged and
appreciated!  This item was ordered by my husband and
I have heard no complaints about timeliness and the
rack has already been delivered, so all is well!
Thank you again for being conscientious with our
money~what a great business practice!  :)

Kimberly Carson
Madera, CA


Thanks for the quick service. I was skeptical at first, since I have not heard of you before. Great service and prices, I will let all my friends here at FT. Bragg, NC know your worth every cent.

Thanks again,

MSG Panchot


Received the lightbar on Wednesday. Supurb packing!!!! Product is exactly what I wanted. Your prices are great. Looking forward to making more purchases from you. THANKS

JIMMY MONTGOMERY                                                                                                  Round Lake, Illinois


Wow!  I'm impressed.  It's actions like this that make for life-long, dedicated customers.  Consider me (and everyone I know) just such a customer.

Thank you.  I will sing you and 'Pickup Specialties' praises for ever.

Louise Holsten
Spring Creek, NV


Bumper was delivered super fast and was in great condition. I installed the same day it was delivered and it looks great. I have had several compliments already. Keep up the good work.

D. Johnson
Las Vegas, NV


Hi,

I ordered stepshields for my S-10 pickup on the 24th of April..  They arrived today!  I was really surprised at how quickly they came and how fast your service is!  Thanks so much for delivering so quickly, I installed them shortly after they arrived.  Still shaking my head at how fast you filled the order and shipped. 

Thanks, keep up the good work.

Brian Peterson


I ordered some Ventvisors on 5/1 and was amazed to come home this afternoon and find them waiting for me.  Thanks for the quick delivery.  I have ordered from your company in the past and will continue to do so in the future.  The speed of delivery and quality of the products make Internet buying a pleasure.

Thanks again,

Lloyd Huggins
Texas City, TX


I ordered a truck box from you I just feel the need to tell
you something. I was pleasantly surprised with the packaging that box was sent
in and the short time it was shipped to me. I want to thank you and my
experience with your company was very good and will buy again anytime.

Thank you much.

David Cairns
Primm, NV


Good Morning, please pass on to all concerned, my package arrived
today and was in great shape and the whole process was perfect.
Thank You for your continued follow up. Best regards to you and your
company.. Robert Johns, S. Pasadena, FL
 


Just wanted to say thanks. PickupSpecialties.com had great customer
service, the best prices around, and delivered just what I expected. Thanks
for all the help. I have attached a picture of my 2007 Ford F-150 Supercrew
and the recently installed BakFlip cover I ordered from you. Looks great.
Perfect fit.

Eric Beaty
Columbus, GA


Bob,

I want to thank you for all your help when I placed my order for a chrome grill from your company.  I appreciate the fact that your office contacted me to confirm the correct model year for my order,  this gave me opportunity to upgrade my grill from tubes to mesh; which I really wanted but couldn't find it on your website.

Because of your extra special attention to my needs I will now be able to get what I really want, and I will be placing my order for the mesh grill and bumper in 2-3 weeks.  I'm so pleased with your service that I have decided to order all my chrome accessories with your company, and if I don't see it on your website, I'll call you.

Bob, this is the first time I have purchased after market products for a vehicle.  I have spent countless hours on the Internet looking at different site.  Because I feel so confident with your advice and service have added you to my favorites.

Thanks again.

Satisfied Customer,

B. Sparkman


12/07/2007

Victoria -

Your firm has out-done itself!

I live in the boondocks of the Arkansas Ozarks, where 'overnight' mail takes a week.

I have used the internet for most of my shopping, for about 3 years (on a dial-up connection, no less), as it's too hard for me to get all my dogs caught & tied up and still make it out of the hills to civilization by dark!

I ordered on 04 Dec and Fedex delivered it this afternoon!! (after gettin' their truck hung up on a stump for about an hour)

I AM IMPRESSED!!!

I certainly will do 'bidness' with you again

MERRY CHRISTMAS

Buck Smith
Berryville, AR


Jan 30, 2008

Hey there.... I just wanted to write and say thanks for the great product and service... it was just what I wanted, super quality and I couldn't be more pleased.

Sincerely

John K.
Laguna Beach, CA


Date: Tue, 08 Apr 2008
Subject: Thanks

Nick,
Thanks for all the help. The truck box fits like a glove. Perfect for
the 08 Nissan Frontier king cab

Joe S.



George, thanks for all your help. You guys are fast, accurate, professional,
and friendly; can't ask for anything better than that.
I look forward to doing business with you again.
Terry


I'm sure you don't get any feedback when the right part is delivered but always when something is wrong.
     I just want to tell you (or whoever is / was in charge of shipping) that I was not only very impressed with the speed that my bed mat arrived but the PREFECT fit it was. I'm so satisfied with your product that I was bragging at work this morning about your company.
          Thanks you very much for service. If I need anything else for my truck, rest assured that you'll be the first I look to for whatever it is I might want or need !
        Again, Thank You !! Keep up the good job !!!
                  Ed
Victoria,
I just wanted to thank you for helping out an (old man) with his truck bed cover.
I was having a bad day at that point and you made my day.
You were very  professional, helpful, and kind.
Don't stop doing what you do and you will go far.
Again thank you very much!!!!!!
 
Willie Darnell (Old man)
 
PS I will refer customers to you and your company.


Date: Thursday, August 27, 2009 8:19pm
Subject: Re: Undercover SwingCase

This is an unsolicited remark about your efficiency and promptness in the processing of my order.  I was surfing the Internet and found your site and the product that I purchased.  I had had a Delta side box and it was taking a beating from my fifth wheel kingpin.  I ordered the product from you on a Saturday evening, you acknowledged the order on the following Monday and notified me of shipment and gave me a tracking number for FEDEX.  The best part was that it was free shipping and I had the product on Wednesday, two days after you notified me of shipment.  That is what I call fantastic service.  I installed the new side box in about an hour (had some modifications that I had to do) and it works just great.   Thank you for the pleasure of doing business with you.


Sent: Friday, November 13, 2009 7:53pm
Subject: A Big Ol Thank You

Hi Victoria,
   I wanted to take a minute out and thank you for your assistance in getting my dash cover for my Ford F-250. I got it today and it fits great and looks great. My experience with your company has been most satisfying. Not only did I get a good product for a good price, I got fantastic support when a problem arose. If anyone asks (and probably even if they don't ask) I'm gonna tell them about your company and the great people working there.

And if you want to post this on your site as a customer review, feel free.

Thanks again,
Pete Cline


Sent: Wednesday, December 2, 2009 7:52am
Subject: Re: Order Shipment Notification
I am absolutely amazed at the delivery of my products in such a timely matter, I wish I could order everything I need for Christmas from your company.
Thank You & Merry Christmas
Jean Gibson

Sent: Tuesday, December 15, 2009 10:40am

Subject: RE: Ranch Fiberglass Tonneau

Hello,

I have received it my cover. I put it on today and it looks AMAZING!!! You guys did a wonderful job.

Thank your whole team for me.

Jakes
Youngstown, OH


Sent: Wednesday, December 16, 2009 10:17am
Subject: RE: Order

Thanks so much!  Your service is wonderful and I look forward to placing more orders in the future!  I’ve already referred your site to my brothers and nephew!

B Jackson
West Berlin, NJ



Sent: Thursday, December 17, 2009 7:38pm
Subject: Great Company

Hi Victoria, I just wanted to say how much I appreciate your great products and very fast shipments!!!! I have recommended your web site to allot of my friends!! you guys are the best!!! Ralph, from Columbia Missouri


Ralph E Mountjoy
Columbia, MO


From: "Doug S"
Sent: Thursday, April 15, 2010 10:10pm
To: victoriamaywald@pickupspecialties.com
Subject: Order # 55850

I just want to let you know that I am amazed at how quickly my order
arrived!  I ordered it on Sunday and it was here when I got home from work
on Wednesday.  Who does that???  Not many, I assure you.  This kind of
customer response goes a long way with me and you can be assured I WILL
order from you again.  I have several pickup owners who work for me and when
I mentioned how pleased I was with my order, they all wanted me to send them
a link to your website.  So there you are!

Also, the products I ordered are absolutely top-notch.  High quality, well
fit parts.  I couldn't be happier.

Thanks for being there for those of us who appreciate outstanding customer
service and great products.

Doug S.

Panama City, FL


From: John H
Sent: Saturday, November 20, 2010 12:37pm
To: VictoriaMaywald@pickupspecialties.com
Subject: Thanks for a great product and prompt service!

Victoria, my daddy always said to thank folks who do a good job. Thanks!

We purchased a cover for our Chevy Silverado. The cover is exactly what we wanted, the rains which just past us were defied by this cover, and it looks great to boot. I just think in this world of busy, busy busy, a thank-you is often neglected.

Please let your staff know how pleased we are with their service and the product. I know we will do more business with your company.

John-D and Susan H
Los Osos, CA


From: Bob Devon
Sent: Saturday, December 18, 2010 9:34am
To: victoriamaywald@pickupspecialties.com
Subject: Order delivery

Victoria,

I just want to say “thank you”.  I ordered a bed spider net to replace one that was stolen from me when my truck was broken into Monday night.  I ordered the net on Wednesday and received it on Friday.  I needed it for some moving that was going to happen this weekend but fortunately the rains came, so I get to watch college football instead.  GREAT!!

I am really happy knowing that when I need something for my truck, I can count on you to deliver.  Great Job to all.

Sincerely,

Bob Devon

Lake Elsinore, CA

A Very Merry Christmas and Happy New Year to you all!!!


From: "Bob W"
Sent: Wednesday, March 9, 2011 9:23pm
To: victoriamaywald@pickupspecialties.com
Subject: Thank you

Victoria,

The toolboxes are in my possession, and they are in fine condition.  Thank you very much for a really good deal, and for your help in straightening out the delivery.  I will surely deal with you again the next time a need something that you sell. 

Thanks again.
Bob W


From: "Peter Gonzalez"
Sent: Thursday, April 14, 2011 4:38pm
To: victoriamaywald@pickupspecialties.com
Subject: My recent order

Good afternoon, Victoria.  My name is Pedro Gonzalez and I am a recent customer.  I do not have my order number handy, so I hope you will be able to locate it with my name or email address. 
 
I drive a 2001 Pontiac Firebird and it is extremely difficult for me to find any parts and accessories for it.  I found your website in a Google search and purchased a subwoofer enclosure for my car.  The next day, I noticed a different enclosure and was unsure if it would fit in my vehicle, so I emailed George to ask.  George was able to provide me with an accurate response within minutes of my inquiry.  Unfortunately, the box would not work for my convertible model, but the box I did receive is amazing.  I have to say it again, it's AMAZING!
 
I was very pleased with the turnaround time and the quality of the product I purchased from you and will gladly refer anyone looking for truck accessories to your site.  I am an operations manager for a large e-Commerce company and have seen great service and very poor service in my time.  My experience with your site and your company exceeded my very high expectations.  I would like to thank you and your team for providing such fantastic products and service.  You guys rock! :)
 
Kindest Regards,
 
Pedro Gonzalez


From: "Bill D"
Sent: Friday, August 12, 2011 9:17am
To: victoriamaywald@pickupspecialties.com
Subject: Re: Help on a warranty issue (Truxedo)

Hi Victoria,
Thanks for your Quick response!!
I called Truxedo and they are sending a new fabric top for my cover.
Thanks Again,
I will be sure to tell others how well you treat your customers.  You really mean it when you say customer service!
Bill


 

 



 

 

 

 

 

 

 

 

 

If you are not 100% satisfied with your purchase from Pickup Specialties. Simply return the item within 30 days, in the original package and we will refund your money 100%. (excluding shipping charges)

After 30 days you will then be covered by the appropriate manufacturers warranty against any defects in material or workmanship.

For returns: Call us to get a return goods authorization number (RGA) and we will issue a call tag from UPS and have the product picked up for return. When we receive product back we will then credit your card in full for the product, minus the shipping charges.

 

Thank you,

Pickup Specialties